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How to Cold Call in Real Estate [The Dos and Don’ts]

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May 13, 2024 Email List

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how to cold call real estate

If you’re looking to get ahead in real estate, reaching out to owners of recently expired listings can be a smart move. 

You can save time by using the MLS (Multiple Listing Service) and public records to quickly gather property details. Make sure you’re also using up-to-date phone numbers to contact the right owners effectively.

So, how do you cold call real estate as an agent? 

First, do your homework on the prospect and make sure you understand the legal rules. Then, write a strong script and figure out the best time to call. When you make the call, engage the owner by asking questions, be prepared to tackle any objections, and don’t forget to follow up promptly after the call.

However, there’s more to this. Keep reading for a step-by-step guide on effective cold calling in real estate, including sample scripts to help you get started.

How to Cold Call in Real Estate: Step-by-Step Procedure

To cold call effectively in real estate, start by researching prospects, and understand legal guidelines. You would also want to come up with a clear script, call at optimal times, and set up a follow-up. 

That’s not all—here are the necessary steps to cold call real estate as an agent.

  1. Research and Preparation
  2. Understand Compliance and Legal Restrictions
  3. Develop a Strong Value Proposition
  4. Craft a Clear and Compelling Script
  5. Identify the Best Time to Call
  6. Make the Call: Opening and Introduction
  7. Engage with Questions and Active Listening
  8. Handle Objections Professionally
  9. Aim to Set Up a Meeting or Follow-Up
  10. Follow-Up Promptly and Effectively
  11. Conclude the Call Positively

How to Cold Call in Real Estate

Step 1: Research and Preparation

As a real estate agent, thorough research and careful preparation are your first steps when cold calling. Here’s what you need to do:

  • Know the Seller’s Background: Look up the potential seller’s history. It includes their property, recent sales, and market areas. Knowing this will help you tailor your conversation.
  • Understand Their Needs: Consider what the seller might need. Are they looking to upgrade, downsize, or sell an investment property? This helps you shape your approach and offer solutions that resonate with them.
  • Prepare Real Estate Cold Calling Scripts for Sellers: Write down  real estate scripts for sellers that align with the seller’s interests. Your script should introduce who you are, the purpose of your call, and what you offer. Keep it concise and direct.
  • Practice Your Pitch: Rehearse your script until you can deliver it naturally. This makes your call sound more genuine and engaging.
  • Prepare to Answer Questions: Be ready to answer questions the seller might have. This includes details about your services, pricing, and how you can meet their specific needs.
  • Set Clear Goals for the Call: Decide what you want to achieve with the call. Is it to set up a meeting, gather information, or introduce your services? Having a clear goal will help guide the conversation.

Step 2: Understand Compliance and Legal Restrictions

When engaging in cold calling, you must be aware of legal requirements and compliance regulations. Here’s what you need to know –

  • Familiarize Yourself with the Telephone Consumer Protection Act (TCPA): This federal law sets rules for telemarketing calls, including restrictions on calling hours and requirements for obtaining consent.
  • Check the Do Not Call Registry: Before making any calls, make sure that the numbers you plan to dial are not listed on the Do Not Call Registry. Calling these numbers can result in hefty fines.
  • Understand State Laws: Some states have their own rules about cold calling that might be stricter than federal regulations. Make sure you know these laws in the states where you plan to call.
  • Get Consent When Required: In some cases, you may need prior consent before you can legally make a cold call. Understand the circumstances under which consent is required and make sure you comply.
  • Document Your Compliance: Keep records of your adherence to these laws, including times of calls, consent obtained, and checks against the Do Not Call Registry. This documentation can be vital in case of complaints or audits.

Step 3: Develop a Strong Value Proposition

Creating a strong value proposition is needed when cold calling real estate sellers. It differentiates you from competitors and clearly communicates the benefits you offer. Here’s how to write one – 

  • Identify Key Benefits: Focus on what sets your service or product apart. What can you offer that is unique or superior to what’s already available in the market? This could be anything from special pricing, exclusive properties, advanced technology tools, or superior market knowledge.
  • Understand the Seller’s Needs: Tailor your value proposition to address specific challenges or goals that the seller might have. For instance, if they often deal with luxury properties, you might highlight your success in high-end markets.
  • Be Clear and Concise: Your value proposition should be straightforward and easy to understand. Avoid industry jargon and complex language. The goal is to communicate your value quickly.
  • Emphasize Results: Sellers are results-oriented. Highlight past successes, such as properties sold or clients satisfied, and be specific about how you can replicate this success for them.
  • Practice Delivering Your Value Proposition: Just like with your cold calling script, practice how you’ll introduce and discuss your value proposition. Being able to speak confidently and clearly about your value is key to engaging the seller’s interest.

Step 4: Create a Clear and Compelling Script

A well-crafted script is important for making successful cold calls to sellers. Your script should be clear and persuasive. Here’s how to develop one the best real estate script for lead generation

  • Start with a Strong Opening: Begin your script with a polite introduction and a clear statement of why you are calling. This should grab their attention and make the purpose of your call clear.
  • Incorporate Your Value Proposition: Quickly transition into your value proposition. Explain what you offer and why it’s beneficial to to ones interested in selling. This should be tailored to reflect the specific benefits your service provides to sellers.
  • Ask Engaging Questions: Include questions that encourage dialogue rather than a simple yes or no answer. This can help you gauge the seller’s interest and gather useful information to tailor your pitch.
  • Address Common Objections: Prepare responses to common objections you might encounter. This shows that you understand their concerns on buy or sell and have thought about how to resolve them.
  • Include a Strong Call to Action: Conclude your script with a clear call to action. This could be setting up a meeting, a request to send more information, or another step that moves the conversation forward.
  • Keep It Brief and to the Point: Your script should be concise. Respect the seller’s time by keeping your initial pitch short and engaging to spark their interest and lead to a deeper conversation.

Step 5: Identify the Best Time to Call

Everything boils down to the right time. Once you crack it, you can close deals in moments. Here’s how to figure out the best times to reach real estate sellers:

  • Optimal Time of Day: Late morning, between 10 a.m. and 12 p.m. local time, is usually prime time for cold calls. Most people have settled into their day but haven’t started thinking about lunch yet. They’re likely at their desks and more open to taking your call.
  • Second-Best Time: The early afternoon, from about 1 p.m. to 3 p.m., is another effective window for making calls. People tend to be back from lunch and not yet ready to wind down for the day.
  • Best Days to Call: Here’s a cold calling fact – Wednesday is the peak day for making sales calls, with Thursday and Tuesday also being effective. These midweek days work well because people are over the Monday rush and not yet distracted by the upcoming weekend.
  • Avoid Early Mornings and Late Afternoons: Early mornings before 10 a.m. and late afternoons after 4 p.m. are less ideal. Early on, people are just starting their day and might not welcome interruptions. Later, they’re likely wrapping up and less open to starting new discussions.
  • Weekend Considerations: While weekends typically aren’t great for B2B calls, they can work for B2C sectors like real estate. If your target market includes consumers, trying your luck on Saturdays and Sundays might pay off.
  • Know Your Audience: Understanding the daily routines of your specific prospects can help you tailor your calling times. If you’re not sure, test different times and track the results to see what works best for your audience.

Step 6: Make the Call: Opening and Introduction

Making a strong opening and introduction is vital when you initiate a cold call to a seller. It sets the tone for the entire conversation. Here’s how to make your opening spot on – 

  • Be Clear and Direct: Start by clearly stating your name and your company. It’s important that the person on the other end knows who you are and why you’re calling right away.
  • Respect Their Time: Acknowledge that you are calling unannounced and express appreciation for any time they can give you. For example, you might say, “I know I’m calling out of the blue, but I’ll be brief.”
  • State the Purpose of Your Call: Immediately explain the purpose of your call. This should be a natural extension of your introduction and tied closely to your value proposition.
  • Make a Connection: If you have a mutual contact or referral, mention this early in the call to establish trust and relevance.

If you’re looking for cold calling examples to use, here are a few – 

Example for a Real Estate Investor

“Good morning, this is [Your Name] from [Your Company]. I’m reaching out to briefly discuss some unique investment opportunities in the [specific area] market, which I believe could be of interest to you. Do you have a moment to talk?”

Example for a Real Estate Agent Specializing in Sales

“Hello, [Seller’s Name], I’m [Your Name] with [Your Company]. I recently came across your impressive portfolio online, and I think you might be interested in a few high-value properties that align with your specialties. Is this a good time for a quick discussion?”

Example of General Real Estate Cold Call

“Hi, [Seller’s Name], this is [Your Name] from [Your Company], where we specialize in [brief mention of services]. I wanted to share some insights that could help you improve your listings and close rates. Do you have a few minutes to explore this?”

Step 7: Engage with Questions and Active Listening

As a real estate agent, engaging your prospect with thoughtful questions and demonstrating active listening are key to a successful cold call. Here’s how to do it the right way–

  • Ask Open-Ended Questions

These types of questions encourage a detailed response and can provide you with valuable insights into the prospect’s needs and preferences. 

Effective real estate cold calling scripts for sellers often include questions like, “What are your biggest challenges in selling your property?” or “What kind of assistance are you looking for?”

  • Listen Actively

Show that you are listening by summarizing their points and responding thoughtfully. This not only confirms that you understand their needs but also builds rapport. 

For instance, when cold calling for real estate investors, you might say, “I hear that you’re concerned about property management costs. Let’s talk about how we can address that.”

  • Respond Appropriately

Use the information gathered to steer the conversation in a way that aligns with their interests and your offerings. It’s one of the best cold calling tips to build a connection with the prospect.

  • Maintain Engagement

Keep the conversation flowing by linking their responses to your services or products, demonstrating how you can address their needs or solve their problems. 

For example, you could say, “It sounds like you’re looking for a quick sale. We specialize in fast transactions, and I’d love to help you achieve your goal.”

  • Offer to Set Up a Meeting

One of the best cold calling tips to get a meeting is to directly suggest a follow-up discussion. 

You can use cold calling examples to say, “Would you be interested in meeting to discuss this further? I’d love to show you how we can help you sell your property quickly.”

Step 8: Handle Objections Professionally

Handling objections is a key skill in cold calling for real estate agents. Here’s how to deal with objections rightfully –

  • Anticipate Common Objections: Before your call, think about possible objections a potential seller might have, such as pricing, contract terms, or the necessity of your services. Prepare clear, concise responses for each.
  • Stay Calm and Positive: When faced with an objection, maintain a calm demeanor and a positive tone. Reassure the potential client that you understand their concerns and are there to help.
  • Listen Fully Before Responding: Make sure to listen completely to their concerns without interrupting. This shows respect and allows you to fully understand the issue before you respond.
  • Address Objections Directly: Respond to each objection directly and confidently with your prepared information. Use data, testimonials, or case studies to support your responses when appropriate.
  • Confirm Understanding: After addressing an objection, ask if your response has resolved their concern. This not only clarifies any lingering doubts but also demonstrates your commitment to their satisfaction.

Example of Handling Objections

Suppose a potential seller objects to the idea of working with a real estate agent because they’ve been using a different approach for years and it works fine. You can respond with:

“However, our services offer [specific benefits] which could save you time and increase your sales. For instance, [give a specific example]. May I ask what features of your current system are most important to you?”

Step 9: Aim to Set Up a Meeting or Follow-Up

Successfully wrapping up a cold call often involves setting the stage for further engagement. Here’s how to transition from initial contact to securing a meeting or follow-up:

  • Summarize Key Points: Before closing the call, briefly summarize the main benefits discussed and how they align with the prospect’s needs or challenges. This reinforces the value you’re offering.
  • Propose a Specific Action: Instead of a vague suggestion to connect later, propose a specific next step. This could be a meeting, a demonstration, or a follow-up call. Provide clear options and suggest concrete times. 
  • Seek Confirmation: Once you propose the next step, ask for confirmation. For example, “Does Wednesday at 10 AM work for you for a quick demo, or would Thursday at 2 PM be better?” 
  • Flexibility is Key: Be accommodating of the prospect’s schedule and preferences. If they are hesitant to commit to a date, offer to send a calendar invite that they can confirm at their convenience.
  • Close with a Clear Plan: make sure that both parties are clear on the next steps. Confirm any details like the time and platform for a meeting or what information you will send in a follow-up email.
  • Express Gratitude: Thank the prospect for their time and consideration. A simple expression of appreciation can leave a positive impression, making them more likely to engage with you in the future.

Example of Aiming to Set Up a Meeting or Follow-Up:

Imagine you’ve discussed a new real estate marketing service with a potential client, and now you want to secure a follow-up:

“Thank you for considering the new features we discussed. I believe they could really improve your property listings and save you time. Could we schedule a brief meeting next week to go over how everything works? It would give you a clearer idea of the benefits.”

Step 10: Conclude the Call Positively

Concluding your cold call positively is needed to leave a strong impression and set up future engagement. Here’s how to do it effectively –

  • Restate the Value: Briefly recap the key benefits discussed and how they align with the prospect’s needs or challenges. This reinforces your value proposition.
  • Confirm the Next Step: Confirm any specific actions agreed upon, such as scheduling a meeting, sending more information, or following up at a later date.
  • Express Appreciation: Thank the prospect for their time and consideration. A sincere expression of gratitude can create a positive lasting impression.
  • Maintain Flexibility: Offer to adjust the follow-up based on their schedule or preferences. This shows that you are considerate and accommodating.
  • End on a Positive Note: Close with a friendly and positive remark, leaving the prospect with a good feeling about the interaction.

Example of Concluding a Cold Call Positively 

“Great, I’ll send over the details shortly. Thank you again for your time today. I’m looking forward to our conversation next week. Have a great day!”

Step 11: Follow-Up Promptly and Effectively

Following up after your initial cold call is needed to maintain the momentum and nurture the relationship with the potential client. Here’s how to make sure your follow-up is both timely and useful– 

  • Timeliness is Key: Send a follow-up email or message within 24 hours of your call. This helps keep the conversation fresh in the prospect’s mind and shows your professionalism and dedication.
  • Personalize Your Follow-Up: Reference specific details from your conversation to demonstrate that you were attentive and valued the interaction. This personal touch can set you apart from others who may not take the time to customize their communications.
  • Include Helpful Resources: Attach or include links to resources that were discussed during the call, such as brochures, case studies, or product demos. This not only adds value but also gives the prospect a reason to engage further with your content.
  • Propose Concrete Next Steps: Reiterate any plans made during the call, such as a scheduled meeting or a demo, and confirm the details. If no specific plans were made, suggest a date and time for another call or meeting.
  • Keep the Communication Open: Invite them to contact you with any questions or for more information before the next scheduled interaction. Provide your direct contact details to make it as easy as possible for them to reach out.
  • Use Multiple Channels: While email is standard, don’t hesitate to use other channels where appropriate, such as LinkedIn messages or even a quick SMS to confirm a meeting time. The choice of channel can depend on the preference shown by the prospect during your initial conversation.

Cold Calling Scripts for Real Estate: 10 Proven Scripts for Success 

The best cold calling scripts for real estate are designed to help you connect with potential clients in the right way. They’re simple, easy to use, and tailored to suit different scenarios.     

Whether you’re new to real estate cold calling or looking to sharpen your skills, these wholesale real estate scripts will guide you through the process.

  1. Initiating Contact with Your Real Estate Services
  2. Measuring Interest in Property Sales
  3. Personal Touch in Real Estate Discussions
  4. Highlighting Recent Local Sales Success
  5. Existing Relationships for Real Estate Opportunities
  6. Follow-Up on For Sale By Owner Listings
  7. Straightforward Inquiry for Selling Interest
  8. Engaging Owners with Unsuccessful Private Listings
  9. Re-engagement on Previously Appraised Properties
  10. Seeking Referrals from Past Clients

Cold Calling Scripts for Real Estate

Script 1: Initiating Contact with Your Real Estate Services

“Hello! My name is [Your Name] from [Your Company]. We’re committed to connecting buyers and sellers for a seamless property transaction experience. I’m reaching out to explore potential real estate opportunities with you. Are you available for a meeting to discuss how we can meet your property goals?”

Script 2: Measuring Interest in Property Sales

“Good day, I’m [Your Name]. I’m curious, have you considered selling your home? We have interested buyers ready to explore. It’s just a casual question to see if there might be a chance to work together. What do you think?”

Script 3: Personal Touch in Real Estate Discussions

“Hi, I’m [Your Name], and I’ve loved this neighborhood for over ten years. It’s a fantastic place, and as a local real estate specialist, I keep an eye out for standout opportunities. Have you thought about selling your property to the right buyer? I’d be thrilled to talk more if you’re open to it.”

Script 4: Highlighting Recent Local Sales Success

“Hello, this is [Your Name] from [Your Company]. I recently facilitated a successful property sale close to your home at [mention address]. There’s growing interest in your area. Considering this, have you thought about selling your property? Now might be a perfect time.”

Script 5: Existing Relationships for Real Estate Opportunities

“Hey [Prospect’s Name], it’s [Your Name]. We met before at [Event or Occasion]. How are things with you? I’m reaching out because I’m currently helping friends evaluate their real estate options. Given the market trends, have you pondered over making any property moves?”

Script 6: Follow-Up on For Sale By Owner Listings

“Hi, I’m [Your Name], a local realtor. I noticed your property listed for sale by the owner. With my expertise in this area, I could assist you in managing offers more effectively. How has the response been so far?”

Script 7: Straightforward Inquiry for Selling Interest

“Hi, this is [Your Name] from [Your Real Estate Agency]. I’m directly reaching out because we have clients interested in homes in your area. Are you considering selling your home now or maybe in the near future?”

Script 8: Engaging Owners with Unsuccessful Private Listings

“Hello, this is [Your Name]. I saw your property listed privately. How has the selling process been going for you? Selling independently can be quite demanding. How long has your property been on the market, and what’s the interest been like from potential buyers?”

Script 9: Re-engagement on Previously Appraised Properties

“Hello [Prospect’s Name], this is [Your Name] from [Real Estate Agency]. I’m following up on our last appraisal of your home back in [Month of Appraisal]. There’s been a lot of movement in your area recently. Have you reconsidered selling?”

Script 10: Seeking Referrals from Past Clients

“Hi [Previous Client’s Name]! This is [Your Name] from [Your Real Estate Agency]. I’m reaching out to express my gratitude for your trust in my services. I’ve been helping more families find their ideal homes and thought of our successful collaboration. Could you connect me with anyone who might need my help?”

Cold Calling Real Estate with Swordfish AI: Connect with Property Owners

Swordfish-AI

When it comes to real estate cold calling, accurate contact information is a must. That’s where Swordfish AI excels. We have a massive database of over 3.5 billion profiles, and provide leads in real time. 

With an impressive 82% success rate on first attempts and 95% overall accuracy, Swordfish AI gives you legitimate contact details. The tool also offers 33% more cell phone numbers and 45% higher accuracy than its competitors.

Through direct partnerships with cell carriers, Swordfish AI provides reliable data connections in real-time. 

Swordfish Ai’s  bulk search capabilities allow you to have precise filtering, while easy integration with existing sales tools makes sure all data is readily available. 

As a result the platform is able to power efficient and successful real estate prospecting, helping agents move from initial outreach to closed deals effortlessly.

Features of Swordfish for Cold Calling 

Here are features of Swordfish AI that help in real estate cold calling – 

Prospector

Swordfish-AI-Prospector

The Prospector allows you to zero in on specific geographic areas for your cold calling efforts. The features have filters for parameters like neighborhood, property type, and estimated home value. This way you can quickly identify the most relevant homeowners to target. 

Reverse Search

Swordfish-AI-Reverse-Search

With just a property address, the Reverse Search can churn out comprehensive details on the current homeowner—name, phone number, email, and more. This is a game-changer when prospecting for expired listings or for-sale-by-owner (FSBO) properties. 

API Access

Swordfish AI API Integration

By integrating Swordfish AI’s APIs with your real estate CRM, your agent and buyer data is perpetually up-to-date. No more chasing stale leads. The latest property intelligence syncs automatically, allowing you to strike while the prospecting iron is hot.

Bombora Intent Data

Swordfish AI Bombora Intent Data

Swordfish AI’s Bombora Intent Data finds out potential property buyers or sellers by tracking their online searches related to mortgages, moving companies, and real estate listings, indicating their readiness to transact.

Chrome Extension

Swordfish-AI-Chrome-Extension

The Chrome Extension integrates with your browser, providing mobile numbers, emails, and contact details for property owners  from platforms like LinkedIn, GitHub, and Facebook. This simplifies real estate prospecting and the result is immediate outreach to potential clients

File Upload

Swordfish-AI-File-Upload

The File Upload feature is especially valuable for real estate agencies and brokerages that need to consistently work through outdated listings, expired contracts, and FSBO properties across multiple communities. 

Conclusion

To successfully know how to cold call in real estate, you need preparation, persistence, and the right tools . But first, you have to avoid calling at bad times, not following up, and using generic scripts.

Instead, understand your prospects deeply, create compelling value propositions, and respond to objections skillfully.

You would also want to track your performance metrics carefully. Moreover, use communication channels strategically and continually refine your strategy based on data. 

For once, tools like Swordfish AI provide accurate contact details and insights into potential sellers/buyers. With persistent, smart effort and technology assisting you, converting cold calls into successful deals will become routine.

FAQs 

How can I measure the success of my cold calling efforts in real estate?

To measure the success of cold calling in real estate, you can use key performance indicators such as the call-to-appointment ratio, conversion rates, and the average number of calls per deal. These metrics provide valuable insights into how effective your cold calling strategy is.

What role does personal branding play in cold calling for real estate?

Personal branding improves credibility during cold calls. A strong personal brand makes potential clients more likely to trust and listen to you, enhancing the effectiveness of your calls. When clients see you as professional and reliable, they’re more open to what you have to say.

How can I use social media to complement my cold calling efforts?

Using social media can help warm up leads before you even pick up the phone. Engage with potential clients on platforms like LinkedIn or Facebook to build a rapport and establish trust. This prior interaction creates a level of familiarity, making your subsequent calls less intrusive and more welcomed.

What are some common mistakes to avoid in real estate cold calling?

Watch out for pitfalls like calling at the wrong times, not following up, and relying on generic scripts. You can enhance your success by personalizing your calls, following up diligently, and choosing the best times to reach out. These adjustments can make a significant difference in your results.

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